Legal
Terms of service
These terms cover quotes, scheduling and the residential moving services we provide.
Quotes and estimates
Quotes are based on the information available when they are prepared — home size, inventory, access and the dates you provide. If the scope changes, the price may change. Any change will be explained to you and confirmed before work begins.
Scheduling
Arrival windows are agreed in advance and confirmed before moving day. Traffic, weather and building access can affect timing; if something changes on our side, we will contact you as soon as we know.
Access and preparation
Please make sure we can reach the door: parked vehicles moved, driveways clear, elevators or loading zones reserved where your building requires it, and any building paperwork provided ahead of time. Items that cannot be moved safely — hazardous materials, perishables and similar — should stay off the truck, and valuables and documents should travel with you.
Rescheduling and cancellation
Dates can usually be moved with reasonable notice, subject to availability. If you need to change or cancel a scheduled move, contact us as early as you can so we can adjust the schedule.
Damage claims
If something is damaged during your move, tell us as soon as you notice it — ideally before the crew leaves. We will document the item and explain the process for resolving the claim.
Contact
Questions about these terms: Next Door Moving, Hagerstown, Maryland. Call 301-800-8679 or email fptransport2017@gmail.com.